Introduction

Last updated: October 3rd, 2023

Before utilizing any services offered by Vestal Hub at vestalhub.com, you are required to carefully read, comprehend, and consent to the following terms and conditions. You may only create an account after acknowledging and accepting these terms.

     

      1. Acceptance of Terms

    1.1 The web pages available at vestalhub.com and all associated pages (“Site”) are owned and operated by Vesta Creative Innovations, a company registered in the United States under EIN 93-3722112, with an address at 7750 SW 117TH AVE, SUITE 303, MIAMI, FL 33183, (“Vestal Hub”). Your access to and use of this Site is subject to the terms and conditions outlined below (“Terms”).

    1.2 Please read these terms meticulously before accessing the services. By entering the site, viewing any content, or utilizing any services available on the site (referred to as “Services”), you are agreeing to be bound by these terms. These terms, along with our Privacy Policy and Data Processing Agreement, collectively govern our association with you concerning the site and our services. If you disagree with any part of these terms, please refrain from accessing the site.

       

        1. Description of Service

      2.1 The Site provides an online service that offers support related to marketing and technology Services, but are not limited to, any service or content made accessible by Vestal Hub, as well as the presentation of any materials displayed, transmitted, or performed on the Site or via the Services.

      2.2 Your access to and utilization of the Site may occasionally be interrupted due to equipment malfunction, updates, maintenance, or repairs to the Site, or for other reasons beyond Vestal Hub’s control. Vestal Hub reserves the right to modify, suspend, or discontinue the availability of the Site and/or any Service, and to remove any Content at its sole discretion and without prior notice.

         

          1. Your Credentials

        3.1 To utilize the Services, you must create an account with Vestal Hub, which includes selecting a password and username and providing registration information. The registration information must be accurate, complete, and up-to-date at all times. Failure to do so constitutes a breach of these Terms, which may result in the immediate termination of your Vestal Hub account.

        3.2 You may not use a username that belongs to another person or entity, is not lawfully available for use, infringes upon the rights of another person or entity without appropriate authorization, or is otherwise offensive, vulgar, or obscene.

        3.3 Do not share your account information with anyone else. You are solely responsible for maintaining the confidentiality and security of your account, as well as all activities occurring through your account. If there is any unauthorized use of your account, you must promptly notify Vestal Hub. Vestal Hub is not liable for any losses resulting from the unauthorized use of your account. You are responsible for keeping your password confidential and solely responsible for all activities conducted using your password.

           

            1. Vestal Hub Account

          4.1 The Services are accessible only to legal entities and individuals who are at least 18 years old. The terms “you” or “your” in these Terms include the individual or legal entity subscribing to the Vestal Hub Services, as well as any affiliated or associated persons or legal entities. This includes their directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors, and assigns.

             

              1. Payment

            5.1 You agree to pay the fees, as specified during registration, in full before Vestal Hub is obligated to provide Services. By registering for the Services through the Site, you authorize Vestal Hub to charge your chosen payment method (e.g., credit card) on each anniversary of your registration date, based on your chosen billing frequency (e.g., monthly, quarterly, annually). Non-payment of applicable fees may result in the suspension of your account and access to the Services. You represent and warrant that your payment information is accurate, and you are authorized to use the payment method. You must promptly update your account information with any changes, such as a change in your billing address or credit card expiration date.

            5.2 The total price includes the cost of the Service but excludes applicable taxes, which are based on the billing address and the applicable tax rate at the time of Service use. Taxes will only be charged in jurisdictions where the Services are taxable.

            5.3 Prices for the Services may change at Vestal Hub’s discretion. The Services do not offer price protection or refunds in the event of price reductions or promotional offerings.

               

                1. Use of Services

              6.1 You acknowledge that the Services may include security technology limiting your use, and you agree to use the Service in compliance with the applicable Usage Rules established by Vestal Hub and its licensors. Any other use may constitute a copyright infringement. Vestal Hub reserves the right to modify the Usage Rules at any time. You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, or tamper with any security technology related to these Usage Rules or assist others in doing so. Usage Rules may be monitored by Vestal Hub for compliance, and Vestal Hub reserves the right to enforce them without notice to you. You agree not to access the Service through any means other than approved software. Unauthorized access to an account is prohibited and may result in legal consequences.

              6.2 You release and discharge Vestal Hub, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors, and assigns from any and all legal actions, causes of action, suits, proceedings, liability, debts, judgments, claims, and demands in law or equity arising directly or indirectly from your use of the Site and Services.

              6.3 You agree to indemnify and hold harmless Vestal Hub, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors, and assigns from all claims, losses, expenses, damages, and costs (including, but not limited to, direct, incidental, consequential, punitive, exemplary, and indirect damages), as well as reasonable attorney’s fees, arising from or related to (i) any breach of these Terms, whether deemed material or immaterial; (ii) your use of or reliance on the Services, whether by you or anyone acting on your behalf or using your account; or (iii) any violation, whether material or immaterial, of any rights, titles, or interests of any third party.

                 

                  1. Limitation of Liability

                7.1 Under no circumstances shall Vestal Hub be liable to you, whether under contract, tort, strict liability, negligence, or any other legal or equitable theory, for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages arising from the Site, the Service, or any Content. Your sole recourse for any damages you claim to have incurred as a result of the Services is to cancel your subscription.

                7.2 Vestal Hub, its licensees, affiliates, and licensors make no express or implied warranties regarding the Services, including, but not limited to, any warranty of merchantability or fitness for a particular purpose. Your sole remedy and our sole liability will be your ability to terminate the Service upon written notice to Vestal Hub, to the fullest extent permitted by applicable law.

                   

                    1. Intellectual Property

                  8.1 Vestal Hub, vestalhub.com, and all other intellectual property associated with Vestal Hub, including graphics, logos, designs, page headers, button icons, scripts, service names, and any other intellectual property, are the exclusive property of Vestal Hub. This intellectual property may not be used in connection with any product or service without prior written consent from Vestal Hub. However, images and icons available in the Vestal Hub Press Kit may be used by partners and approved third-party sites to provide appropriate links to the Vestal Hub Site.

                     

                      1. Support Requests & Reasonable Use

                    9.1 Support must be requested through the designated channels to ensure timely receipt and response. You will receive an email at the commencement of the service.

                    9.2 There is no specific limit on the number of tasks you can submit. However, there is a restriction on the number of open active tasks being worked on concurrently, as follows:

                       

                        • Starter: 1 open active task at a time will be worked on.

                        • Pro: 2 open active tasks at a time will be worked on.

                        • Premium: 3 open active tasks at a time will be worked on.

                      9.3 An “active” task is any task that is actively being worked on, including when we require information from you during the task. Once a task is completed, it will be marked as resolved, but you need to close the task or inform us to close it before we can start on the next available task, if any are in the queue.

                      9.4 The term “unlimited” is subject to reasonable use, as determined by Vestal Hub management at its sole discretion. Customers found to be abusing the Vestal Hub service will be contacted by Vestal Hub management, which retains the discretion to suspend service if necessary.

                      9.5 To make the most of your Vestal Hub experience, ensure you provide all necessary information and content needed to complete tasks on time. Additionally, watch all onboarding videos provided for a better understanding of our service.

                      9.6 Vestal Hub does not guarantee a specific timeframe for resolving support requests, whether explicitly or implicitly. While we will endeavor to accommodate priority items and timelines, we do not recommend using our service for time-sensitive requests.

                      9.7 Once payment is made, you, the client, are responsible for utilizing Vestal Hub’s service.

                         

                          1. Non-Disclosure Agreement (NDA)

                        10.1 Any information you share with us as part of the service, including HubSpot account access, artwork, graphic files, and intellectual property, is securely maintained in private files on our internal systems.

                        10.2 This information is used to enable Vestal Hub to provide high-quality services and products to you.

                        10.3 Your information will not be shared with third parties. Vestal Hub guarantees the confidentiality of all provided information.

                        10.4 Individual NDA contracts are available to Vestal Hub clients upon request.

                           

                            1. Third-Party Materials

                          11.1 Some services may include materials from third parties. Vestal Hub may provide links to third-party websites for your convenience. You acknowledge that Vestal Hub is not responsible for reviewing or verifying the content or accuracy of third-party materials or websites. Vestal Hub does not warrant and will not assume any liability or responsibility for any third-party materials, websites, or any other materials, products, or services provided by third parties. You agree not to use third-party materials in a manner that would infringe upon or violate the rights of any other party, and Vestal Hub is not responsible for any such use by you.

                             

                              1. Termination & Cancellation

                            12.1 Cancellation is possible at any time. You are not obligated to continue using our services, and we encourage you to provide feedback if you are dissatisfied.

                            12.2 Vestal Hub may terminate or suspend any and all Services and/or your Vestal Hub account without prior notice or liability, for any reason or for no reason, including but not limited to your breach of these Terms. Upon termination of your account, your right to use the Services will cease immediately.

                            12.3 To terminate or suspend your subscription, you must cancel your account through your Vestal Hub billing account at http://portal.vestalhub.com/. In your Vestal Hub billing account, under “Subscriptions,” you will find a cancel button.

                            12.4 Cancellation takes effect at the end of your current billing cycle.

                            12.5 No other cancellation method will be accepted.

                            12.6 If you are a new Vestal Hub customer and cancel within 14 days, you will receive a full refund if you request it within 3 days of cancellation.

                            12.7 All provisions of these Terms that, by their nature, should survive termination will remain in effect, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

                               

                                1. Change

                              13.1 Vestal Hub reserves the right, at its sole discretion, to modify or replace these terms at any time. If alterations constitute a material change, Vestal Hub will notify you by posting an announcement on the site. Vestal Hub will determine what constitutes a material change.

                              13.2 You are responsible for reviewing and becoming familiar with any modifications. Your use of any service or viewing of any content following notification of a material change to the terms constitutes your acceptance of the modified Terms.

                                 

                                  1. Miscellaneous

                                14.1 No agency, partnership, joint venture, or employment relationship is created by these Terms, and you have no authority to bind Vestal Hub in any manner.

                                14.2 The failure of either party to enforce any rights provided in these Terms shall not be considered a waiver of any further rights. Vestal Hub shall not be liable for failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including mechanical, electronic, or communications failures.

                                14.3 If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary for the Terms to remain in full force and effect.

                                14.4 Vestal Hub may transfer, assign, or delegate these Terms and its rights and obligations without your consent.

                                14.5 These Terms are governed by and construed in accordance with the laws of the United States.

                                14.6 Both parties agree that these Terms represent the complete and exclusive understanding between them and supersede all previous written and oral agreements, communications, and understandings related to the subject matter herein. Any modifications must be in writing and signed by both parties, except as otherwise provided herein.